Privacy Policy
This Privacy Policy (“Privacy Policy”) explains how tmvglobal.net (“TMV Global”, “we”, “us”, or “our”) collects, uses, shares, and protects the Personal Information you provide when you use our website (the “Site”) and our related services (together, the “Service”). By accessing or using the Service, you agree to this policy. If you do not agree, please do not use the Site.
Children’s Privacy
We do not knowingly collect Personal Information from children under 13. If such information is discovered to have been collected, it will be deleted promptly. If you believe a child under 13 has provided personal data, please contact us at support@tmvglobal.net.
Information We Collect
Personal Information: name; email; phone; billing/shipping addresses; payment details; order history; product preferences; account credentials if you register.
General/Technical Information: IP address; browser type/version; device info (OS, hardware); date and time of access; pages visited; referring URLs; site interactions.
Cookies & Tracking: We use cookies, web beacons, pixel tags, and similar tools to improve user experience, remember preferences, analyze usage, tailor offers, and detect fraud. You may disable cookies via browser, although some parts of the Site may not work properly without them.
How We Use Your Information
We use your data to:
Process and fulfill orders, including shipping, returns, and refunds.
Communicate with you (order updates, support, notifications).
Improve and personalize our Site content, layout, offerings.
Send marketing/promotional materials (if you opt in).
Detect and prevent fraud and enhance the security of our Service.
Comply with legal obligations, resolve disputes, enforce policies.
Sharing Your Information
We may share your information with:
Payment processors, shipping carriers, suppliers as needed to deliver your orders.
Third-party service providers (e.g. customer support, analytics, email services).
Legal/governmental authorities when required by law.
We do not sell or rent your personal information to unrelated third parties.
Data Retention
We retain personal information only as long as necessary for the purposes stated above, or as required by law. Once no longer needed, data will be securely deleted or anonymized.
Account Deletion
You may request deletion of your account and associated data by contacting us at support@tmvglobal.net. After verifying your identity, we will remove or anonymize your data as legally permissible.
Security
We have implemented reasonable technical, administrative, and physical safeguards to protect your information against unauthorized access, disclosure, or alteration. However, no system is entirely secure, and we cannot guarantee absolute protection.
Your Rights
Depending on where you are located, you may have rights such as:
Access to your personal data.
Correction of inaccurate or incomplete data.
Deletion of your data.
Withdrawing consent for certain uses.
Opting out of marketing.
To exercise any of these rights, contact us at support@tmvglobal.net.